Manage your membership

Get the most out of your gym membership

If you pay for your Absolutely Fitness membership by Direct Debit and would like to make a payment, freeze your membership, or amend your bank details and personal information,then you can do so using our Direct Debit service provider, Debit Finance Collections (DFC).

You can request to freeze your membership payments for up to 6 months per year using Debit Finance Collections (DFC) payment portal.

Remember we require 14 days’ notice before your Direct Debit is due to be able to apply a freeze.

You will need your DFC reference number (emailed to you when you first signed up) to access the portal. If you no longer have this, don’t worry, simply use the contact us page and we will send it to you.

If you a Hero/Superhero member, or are outside of a Fixed Term membership period, you can activate the 1 month notice period to end your membership using our quick request form.

If you have a Basic membership and are within your first 12 months then you can request to end your payments at the end after your 12 monthly payments.

If you have missed a Direct Debit payment, you can make a one off payment here using the Debit Finance Collections portal.

You will need your DFC reference number (emailed to you when you first signed up) to access the portal. If you no longer have this, don’t worry, simply use the contact us page and we will send it to you

Thank you for Supporting Our Charity

Absolutely Fitness is a charitable organisation with all profits going to Absolutely Together, which aims to put smiles on the faces of families who have children and young adults with additional needs.

The families our gym charity supports often face physical and financial restrictions on the activities they are able to enjoy as a family, which can lead to social isolation, mental health problems and an inability to get their children active. Through your support of Absolutely Together, families can take part in activities which they may otherwise be unable to enjoy.

From all the Families that we support; “Thank you for being a member of Absolutely Fitness!”